TRUSTED BY TOP PERFORMERS
The FieldAware field service management solution is designed to serve as the focal point for your daily operations. We expedite tedious back-office processes like scheduling, dispatching, and invoicing to empower your field technicians by bringing vital project information to their fingertips. The FieldAware Field Service Hub is your next step toward operational efficiency.
Empower your field staff with vital project information directly accessible from their Android or iOS devices, and allow them to access job details, custom checklists, and customer information without scouring through a mountain of paperwork.
Take the next step toward operational efficiency by optimizing day-to-day tasks.
FieldAware for NetSuite is a made-for-mobile field service management solution for NetSuite customers with a focus on simplicity, ease of use and flexibility.
No more calls to HQ to get unknown customer info. Increase professionalism in the field when your techs have all the job details on hand. By using FieldAware to improve the customer experience, you’ll get to:
Enable service techs to leave your customers satisfied and boost first-time fix rates.
Increase customer retention and field technician satisfaction by sending jobs instantly to their devices while they’re on-site.
With the power to submit and transfer important documents electronically, your technicians will be able to complete more jobs during their workday without revisiting past service calls.
Maximize technician productivity now.
Dispatchers can visit the dashboard to view all relevant job information such as job status, vehicle status, and current location. Replace useless back-and-forth calls with up-to-date job information that’s readily accessible within the FieldAware app.
With our real-time work order management, you can stop manually tracking job data on paper. Handle all aspects through our mobile app and quickly quote jobs, build work orders, and invoice in one place. Receive notifications for completed docs, pending authorizations, repair requests, and more.
Provide accurate job costing and completion estimates to hit KPIs and ensure your techs are operating strictly within their quoted windows. Pull expense reports based on user, parts, customer, or asset to augment inventory management. After jobs are finished, track who has been billed, who has paid, and what payments are pending.
Mobile App
Schedule & Dispatch
This platform’s robust design allows it to house all of the information that your field team needs to succeed. Upload photos, documentation, work orders, schematics, and so much more at the click of a button. Your field team will be able to access all of the information they need to do quality work, quickly.
FieldAware’s Smart Scheduler allows you to automate dispatching so that both office and field teams are in sync. No more waiting around for directions in between jobs, everyone is on task and on time after unlocking our connective capabilities.
Forget about the pains of manually tracking work orders. Everything is handled directly through the FieldAware suite through pre-built, or custom-built, integrations with an array of field service software on the market. Quote your jobs, craft work orders, and produce invoices from a tablet or smart phone.
FieldAware is one of the easiest applications you’ll deal with. If you can type in Word, Excel, or Quickbooks, you’re going to love its user-friendliness and adaptivity to existing business software or IoT programs. Even techs who aren’t 100% computer-savvy will pick it up with ease.
Learn the benefits of keeping this simple, and digital. Meeting the most revolutionary platform for field service since you started in the industry.
